Privacy Policy
1. Introduction
Spacewhale Software LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or use our services, in accordance with the General Data Protection Regulation (GDPR) and other applicable European privacy laws.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us directly, such as your name, email address, phone number, payment information, and any other information you choose to provide.
2.2 Usage Data
We may also collect information automatically when you use our services, including your IP address, browser type, operating system, device information, and browsing behavior on our website.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services. For more detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
3. How We Use Your Information
- To provide and maintain our services
- To process your transactions and manage your orders
- To communicate with you, including responding to your inquiries
- To send you promotional materials or newsletters, if you have opted in to receive them
- To improve our website and services by analyzing usage data
- To detect, prevent, and address technical issues or fraud
4. How We Share Your Information
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. We ensure that these service providers comply with GDPR and have appropriate data protection measures in place.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). This may include complying with legal obligations, enforcing our policies, or protecting the rights, property, or safety of our users or others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights
6.1 Access and Correction
Under GDPR, you have the right to access, update, and correct your personal information. You can also request to delete or restrict the processing of your personal data. To exercise these rights, please contact us at [contact information].
6.2 Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request that we transfer your data to another organization.
6.3 Object to Processing
You have the right to object to the processing of your personal data in certain situations, such as when the processing is based on legitimate interests or direct marketing.
6.4 Opt-Out
You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in each communication or by contacting us directly.
7. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: alex@spacewhalesoftware.dev
Address: Spacewhale Software LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming, WY 82801, US